There are a lot of ways to communicate. Face to face, text, email, video chat, social media, etc. Simply put, we have options. It’s easy to fall into the “ease over effectiveness” trap.
It’s easy to send someone a text or email, especially if it’s a difficult conversation. Those conversations often go better when held in person or over the phone.
When you’re about to have a complicated or emotional exchange, think carefully about how you choose to communicate.
Keep an eye out for Communicating: Effectiveness Over Ease part II